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V.I.P. First Class ® PRIVACY POLICY

 

Collection and Use of Personal Information


Your privacy is important to V.I.P. First Class ®. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with V.I.P. First Class ® or an V.I.P. First Class ® affiliated company. V.I.P. First Class ® and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have. Here are some examples of the types of personal information V.I.P. First Class ® may collect and how we may use it:

How we use your personal information


The personal information we collect allows us to keep you posted on V.I.P. First Class ®’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences. We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of V.I.P. First Class ® ID account holders. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with V.I.P. First Class ®, you may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve V.I.P. First Class ®’s products, services, and customer communications. If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

 

Cookies and Other Technologies


V.I.P. First Class ®’s websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. Our goal in these cases is to make your experience with V.I.P. First Class ® more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit V.I.P. First Class ®. Knowing your country and language helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system and provide you with better customer service. Please note that certain features of the V.I.P. First Class ® website will not be available if cookies are disabled. As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. V.I.P. First Class ® may use this information in our marketing and advertising services. In some of our email messages, we use a “click-through URL” linked to content on the V.I.P. First Class ® website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

 

Service Providers


V.I.P. First Class ® shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever V.I.P. First Class ® operates.

 

Others


It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for V.I.P. First Class ® to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

 

Protection of Personal Information


V.I.P. First Class ® takes the security of your personal information very seriously. V.I.P. First Class ® online services such as the V.I.P. First Class ® Store protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by V.I.P. First Class ®, we use computer systems with limited access housed in facilities using physical security measures. When you use some V.I.P. First Class ® products, services, or applications or post on an V.I.P. First Class ® forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

 

 Integrity and Retention of Personal Information


V.I.P. First Class ® makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

 

Third‑Party Sites and Services


V.I.P. First Class ® websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

 

International Users


All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy.

 

Our Companywide Commitment to Your Privacy


To make sure your personal information is secure, we communicate our privacy and security guidelines to V.I.P. First Class ® employees and strictly enforce privacy safeguards within the company.

 

Privacy Questions


If you have any questions or concerns about V.I.P. First Class ®’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the relevant V.I.P. First Class ® Support number. All such communications are examined and replies issued where appropriate as soon as possible. V.I.P. First Class ® may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.